Privacy Policy

1. Introduction

Boston Builders AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email, phone number, address)
• Company name and business information
• Business type and annual revenue
• Communication preferences
• Payment information

Automatically Collected Information

When you access our website, we automatically collect:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

Communication Records

We maintain records of:

• Chat conversations through our AI booking assistant
• Email correspondence
• Phone call logs (with consent)
• Text message history (with consent)

3. How We Use Your Information

We use your information to:

• Provide and improve our services
• Communicate with you about appointments, services, and updates
• Process payments and manage billing
• Send marketing communications (with your consent)
• Respond to your inquiries and provide customer support
• Analyze usage patterns and improve our website
• Comply with legal obligations
• Prevent fraud and maintain security

4. Information Sharing and Disclosure

We may share your information with:

Service Providers

Third-party vendors who assist us with:

• Payment processing
• Email and SMS communications
• Cloud hosting and data storage
• Analytics and marketing tools

Legal Requirements

We may disclose your information when required to:

• Comply with legal obligations
• Respond to lawful requests from public authorities
• Protect our rights, privacy, safety, or property
• Prevent fraud or illegal activities

We do not sell your personal information to third parties.

5. Communication Preferences

You have control over the communications you receive from us:

• You can opt out of marketing emails by clicking "unsubscribe" in any email
• You can stop receiving text messages by replying STOP to any SMS
• You can request to be removed from our calling list by contacting us
• Transactional communications (service updates, appointment confirmations) cannot be opted out of while using our services

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure cloud infrastructure

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing activities
• Withdraw consent (where processing is based on consent)
• Data portability

To exercise these rights, please contact us at contact@bostonbuildersai.com

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. However, disabling cookies may limit some functionality of our website.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: